Privacy Policy
Last updated: 26 June 2026
This Privacy Policy explains how ParaTech Software Solutions (Pvt.) Ltd. (“ParaTech”, “we”, “us”) — the developer of SoftHMIS — handles information collected through this website at https://softhmis.com. It applies to the marketing website only and not to the SoftHMIS hospital application deployed inside a healthcare facility, which is governed by the agreement with that facility.
Information we collect
When you submit a demo request, contact form or interact with this site, we may collect:
- Your name, designation, hospital/clinic name and city
- Contact details — phone, WhatsApp number and email address
- Facility type, estimated size and the modules you are interested in
- Any message or requirements you choose to provide
- Technical data such as IP address, browser/user-agent and referral source
How we use your information
- To respond to your demo request or inquiry and schedule a walkthrough
- To prepare a scoping and pricing proposal for your facility
- To contact you about SoftHMIS products, implementation and support
- To improve our website, content and lead-handling processes
- To detect and prevent spam, fraud and abuse of our forms
No patient or clinical data
This website does not collect patient health records or clinical data. Please do not submit any patient information through the forms on this site.
Data sharing
We do not sell your information. We may share it with service providers who help us operate this website (such as hosting, email delivery and analytics) strictly to provide those services, and where required by law.
Cookies & analytics
We may use cookies and analytics tools (such as Google Analytics or Meta Pixel) to understand how visitors use the site. You can control cookies through your browser settings. Analytics are enabled only where the corresponding configuration is present.
Data security & retention
Information submitted through this site is stored on secured infrastructure with access controls. We retain lead information for as long as necessary to follow up on your inquiry and for legitimate business records, after which it is removed or anonymized.
Your rights
You may request access to, correction of, or deletion of the personal information you submitted to this website by contacting us using the details below.
Contact us
For any privacy questions, contact ParaTech Software Solutions (Pvt.) Ltd. at salessofthmiscom or 042 35733324, Y-130, Commercial Area, Phase 3 DHA, Lahore, Pakistan.