Queue Management
Order out of the waiting room
Every department runs its own orderly, visible, fair queue — OPD, lab, radiology and pharmacy — with waiting-area displays and live queue visibility for management.
Queue Management
What this module solves
Crowded doors, unclear turns and arguments over priority make waiting rooms stressful for patients and impossible for staff to manage.
What your facility gains
- No crowding at the consultation door
- Fair, rule-based priority — no disputes
- Managers see every queue’s depth and wait time live
- Stalled queues surface instantly and are coachable the same day
The workflow
Token Issued
At registration or kiosk a token is generated.
Queue Joined
The patient enters a per-doctor / department stream.
Display Called
Screens and voice announce the next token.
Completed
The next token is auto-called.
Everything in Queues
Related modules
SoftHMIS modules share one database — they work better connected.
See Queue Management in action
See SoftHMIS configured around your facility — modules, workflows, tariffs and dashboards. Book a free demo on your own workflows and ask the hard questions.
No obligation Live demo on your workflows 042 35733324