Token Management
Every patient gets a number, every number gets its turn
A single token follows the patient across departments — registration, consultation, lab, pharmacy and billing — keeping the whole journey traceable and visible at every step.
Token Management
What this module solves
Paper tokens get lost, duplicated or jumped. Without a system, no one can prove who was next or where a patient is in the journey.
What your facility gains
- One token, one journey — fully traceable
- Staff and management always know where a patient is
- Fair turn order enforced by the system
- Wait time is measured automatically at every stage
The workflow
Issue
Token printed at the desk or kiosk.
Carry
Same token used across all departments.
Announce
Screens and voice call the token per room.
Close
Completion frees the queue and calls the next.
Everything in Tokens
Related modules
SoftHMIS modules share one database — they work better connected.
See Token Management in action
See SoftHMIS configured around your facility — modules, workflows, tariffs and dashboards. Book a free demo on your own workflows and ask the hard questions.
No obligation Live demo on your workflows 042 35733324