Patient Access

Appointment Scheduling

Booking built on real doctor schedules

Slot-based booking against each consultant’s actual roster — by phone, at the desk, through a referral desk or online — with automated reminders that fill slots and cut no-shows.

Appointment Scheduling

The Problem

What this module solves

Without real rosters, appointments collide with leave and OT blocks, no-shows go untracked, and clinics run with empty slots beside overflowing waiting rooms.

What your facility gains

  • Up to 40% reduction in typical no-shows
  • Higher slot utilization — fewer empty consult hours
  • Patients reminded automatically, no manual calling
  • Clear visibility of each consultant’s utilization
How it works

The workflow

01

Roster

Each consultant’s availability is defined as a live slot grid.

02

Book

Any channel writes into the same slot grid in real time.

03

Remind

Automated SMS / WhatsApp nudges go out before the visit.

04

Arrive

Patient checks in and joins the department queue.

Key Features

Everything in Appointments

Doctor rosters with days, timings, slot length and capacity per consultant
Leave and OT blocks respected automatically
Multi-channel booking: front desk, call center, referral desk and self-booking
Drag-and-drop reschedule and cancel with automatic patient notification
No-show tracking per patient and per doctor feeding reminder policy
SMS & WhatsApp reminders at T-24h and T-2h with reschedule options
Free personalized demo

See Appointment Scheduling in action

See SoftHMIS configured around your facility — modules, workflows, tariffs and dashboards. Book a free demo on your own workflows and ask the hard questions.

No obligation Live demo on your workflows 042 35733324

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